Vegasnow Casino refused my country
A notice on screen says the sign-up cannot continue. It appears when the country of residence or the date of birth falls outside the site terms.
Sign-up stopped? Continue at Vegasnow Casino, not a second one
Read this before you begin, or when a sign-up stops and you need to know what comes next.
- Aged 18+ only
Registration is open to players aged 18+ only. - Three checked documents
Proof of identity, proof of address and proof of payment method. - Starting at A$20
The minimum deposit is A$20.
Sign-up walkthrough
Halfway through and unsure what comes next
Each screen settles one part of your account, in the order the casino checks it.
Which e-mail should I use?
The first screen asks for an e-mail address and a password. Use an address you check often, since the confirmation message goes there.
From memory to the document
The personal details screen wants your name, date of birth and address exactly as they appear in your identity document. Compare them with the document before you move on.
Residence first, then the terms
The country and currency screen asks for your country of residence and the currency of your balance. Then accept the terms, confirm you are 18+ and confirm your e-mail.
Three messages explained
Stalled sign-up back on track
Each message on screen has one cause, and each cause has one fix on your existing account.
Where is my confirmation e-mail?
The confirmation e-mail often lands in the junk or spam folder. If your inbox stays empty, the address on your account may not match the one you gave.
Recover the account you already have
The form says the e-mail address is already in use. An earlier sign-up likely used it, and a second account would be closed as a duplicate.
Document checks
From sign-up to the first withdrawal
Our Malta Gaming Authority licence MGA/B2C/389/2015 requires these checks, and a review takes nine hours.
| Document | What it confirms |
|---|---|
| Proof of identity | Your full name and date of birth · Before the first withdrawal |
| Proof of address | Your current residential address · No later than the first withdrawal |
| Proof of payment method | The payment method you deposit with · Ahead of the first withdrawal |
Vegasnow Casino: decide these before you register
After reading, you will have settled your details and first deposit before you register.
Vegasnow Casino checks your statements
The payment step lists nine methods, from POLi and PayID to Visa, Mastercard and Neteller. Whichever method you use first is the one you later prove with the proof of payment method document. Pick a method you plan to keep using, and check that you can produce a statement or card record in your own name, ready for the first withdrawal. The account runs in A$, so every deposit and withdrawal is priced in Australian dollars.
Right after your first deposit
The cashier lists the offers open to you when you make your first deposit, and you choose the welcome offer there. The minimum deposit is A$20, and that deposit is what activates the offer. Identity documents are checked at the latest before your first withdrawal, and the review time is nine hours. Limits and self-exclusion are open to you from the first day, and BetStop, run by the Australian Government, takes self-exclusion requests. For support with gambling, the National Gambling Helpline answers on 1800 858 858 around the clock.
Use whichever screen suits you
The site runs in the mobile browser on a phone, and iOS and Android apps are also available. A sign-up started on a phone leads to the same account you use on a computer, so you sign in with the same e-mail address and password on both. If your e-mail app is on the phone, open the confirmation there, then sign in on the computer when you are ready. Using a second device never creates a second account, so sign in on whichever screen you prefer.
Have these ready
Gather these before you start, so the form runs in one pass.
- Your e-mail address and a password you choose
- Identity document with your exact name
- Residential address in Australia
- Payment method you plan to deposit with
- At least A$20 for the first deposit
Reach support
Ask us before you open another account
Support runs 24 hours a day, 7 days a week, through live chat and e-mail only. Start with live chat for a stalled sign-up, and write to [email protected] when the case needs a written record.
Ask in live chat
A frozen sign-up screen is best handled in live chat. Have ready the page you were on and the exact message shown.
After several failed attempts
Use e-mail for detailed cases, such as a sign-up that failed after several attempts. Write to [email protected] with the date, the time and a short description.
What speeds up access?
When you cannot get back into a new account, the first message should name the registered e-mail, the country chosen and the device used.
Vegasnow Casino licence
Know if you qualify in six lines
After this table you will know whether your age, residence and account fit the licence conditions.
| Condition | What applies here |
|---|---|
| Minimum age | 18+ |
| Market of residence | Residents of Australia |
| Accounts per person | One account only |
| Details to match | Name and date of birth as on your ID |
| Account currency | Australian dollars (A$) |
| Minimum first deposit | A$20 |
After sign-up
Vegasnow Casino bonuses are picked at the cashier
The welcome offer is available once registration and e-mail confirmation are done, ready for your first deposit.
New players
149% match and spins
149% Up to A$1,910 in bonus + 300 spins included
Pick this offer in the cashier on a first deposit from A$20. Terms: 149% up to A$1,910, 300 free spins, 45x wagering, valid 58 days.
Redeem offer18+ · Gambling can be addictive, so please play responsibly and only with money you can spare.
Weekend players
40 spins, one day
40 free spins
Deposit at least A$40 over the weekend to get 40 free spins. Spins must be used within one day, and wagering is 45x.
Get bonus18+ · Gambling can be addictive, so please play responsibly and only with money you can spare.
Every week
Weekly 75% reload
75% 100% up to A$880
Each week, deposit at least A$20 and get a 75% match up to A$880. The bonus is valid for seven days and carries 45x wagering.
Claim offer18+ · Gambling can be addictive, so please play responsibly and only with money you can spare.
Check the answers before you need them
Most players fear that one unanswered detail will push them into opening a second account.
Open chatHow long does it take to close my account?
The live chat and the support email run 24 hours a day, 7 days a week. This page does not set a fixed closing period, since timing depends on each request. Send the request to [email protected] and keep the reply as your record.
What happens when I sign up on my phone?
Sign-up is open in the mobile browser and in the apps for iOS and Android. Whichever you choose, the identity documents are checked no later than the first withdrawal, so a phone sign-up does not change that point.
Why should I care about the licence number?
The licence names the company behind the site and the body that supervises it. Vegasnow Casino Ltd. is licensed by the Malta Gaming Authority under licence number MGA/B2C/389/2015. Keep that number at hand when you contact support.
Can I finish verification within 9 hours?
Yes. The verification takes 9 hours once your documents reach the operator. The identity checks are required by the licence, which is why they cannot be skipped. Send the documents early, so the 9 hours fit before a withdrawal you plan.
Why can't I open an account before the legal age?
The site sets its legal age at 18+, and the terms step asks you to confirm it before the account is created. Every sign-up passes that step, so a player below 18+ cannot complete registration. The rule is the same for every player on the site.
How long does a change of e-mail take to apply?
Password recovery goes to the e-mail address you registered with, so that address matters. No fixed time is set on this page, so contact support through live chat before the first withdrawal. Name and address must match the identity document, so raise any correction before the checks run.